Company Overview

Driving Digital Transformation for Actuarial Services

A leading U.S.-based actuarial consulting firm specializing in retirement, health, and welfare services needed to modernize how teams handled data. With hundreds of clients nationwide and a growing team of over 100 experts, the firm recognized that scaling operations required more than just headcount—it required smarter systems.

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Saving Time, Reducing Risk, and Scaling Smarter with AI-Enhanced Systems

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The Challenge

Manual Processes Stalling Growth

For years, the firm relied on outdated, manual workflows to process complex valuation reports. Actuaries were stuck in time-consuming tasks—manual data entry, file reconciliation, and inefficient client communication loops. Reports took up to 60 days to complete. These inefficiencies didn’t just drain time—they throttled growth and introduced significant risk of human error. The firm needed a way to free its actuaries from repetitive work and focus on high-value, client-facing activities. Recognizing the need, the company turned to LaunchPad Lab to build a better path forward with a digital solution primed for strategic growth.

The Approach

AI-Enhancements and Strategic Design to Eliminate Workflow Bottlenecks

The project began with a Blueprint Workshop to map out pain points and technical needs. The objective: reduce manual entry, automate reconciliation, and replace clunky email and spreadsheet workflows with a modern, secure system. Together, we designed a custom application tailored to streamline actuarial operations and increase productivity without sacrificing accuracy.

The Solution

Smarter Systems for Strategic Work to Fuel Growth

The new AI-enhanced platform significantly simplified day-to-day tasks. The system now handles historic and current data reconciliation, streamlines validation, and minimizes back-and-forth exchanges.

  • Streamlined Operational Workflows

    Faster, more accurate data intake.

  • AI-Driven Parsing

    Smart parsing that accelerates actuarial reporting.

  • User-Centric Design

    Intuitive interface for both internal users and clients.

The Results

$2M Projected Profit Growth Powered by Productivity

By eliminating error-prone, manual processes, actuaries were able to focus on higher-value work—driving stronger client outcomes and contributing directly to the bottom line.

Key Outcomes:

  • Reduced Human Error

  • Accelerated Response Time

  • Streamlined Data and Reporting

  • Improved Client Interaction

  • Key Stats
  • $2M

    Projected

    Annual Profit Increase

  • 10x

    Faster

    Service Turnaround

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