• Kawasaki Engines

  • 1-800-GOT-JUNK?

  • Harvard University

  • Prosci

  • Whirlpool

  • Northwestern University

  • CDK Global

  • Ann & Robert H. Lurie Children's Hospital of Chicago

  • Indiana University

  • Select Home Warranty

  • MD Anderson Cancer Center

  • Bullhorn

Design. Build. Transform.

Blending Expertise Across Industries

With experience building hundreds of products across multiple industries, we ramp up quickly and deliver solutions tailored to your business. As an industry-agnostic agency, we challenge assumptions and push teams to think beyond the status quo. The results speak for themselves.

  • Financial Services

    Improve financial operations and provide confidence for every decision.

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  • Healthcare

    Empower personalized digital experiences for healthcare organizations.

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  • Professional Services

    Builds secure, scalable digital solutions that transform businesses.

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  • Technology

    Speed up product delivery, simplify operations, and fuel growth at scale.

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  • Legal

    Lead the charge in Legal Tech with next-generation solutions.

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  • Knowledge / Education

    Modernize your digital strategy with engaging educational experiences.

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  • Tourism

    Enhance your ticketing and customer experiences for tourist and entertainment venues.

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  • Social Impact

    Accelerate your mission without compromising your digital experience.

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Problems We Solve

Trusted by Hundreds of Businesses

Every industry faces unique hurdles. At LaunchPad Lab, we don’t just build software—we solve high-stakes problems that unlock business performance. Whether in highly regulated or complex sectors, whatever the industry, we build solutions that drive outcomes, not just outputs.

Compliance-Heavy Processes? Not a Problem. Whether you’re navigating FINRA, HIPAA, or GDPR, we’ve built compliant platforms that automate workflows, reduce audit risk, and improve data governance—without dragging down performance.
UI/UX That Puts Outcomes—and Revenue—at Risk Clunky user interfaces and disparate systems stall field reps and delay getting users what they need. We deliver mobile-first, secure platforms that streamline case workflows, power reps in the field, and surface critical data—improving outcomes and margins.
Manual Processes That Don’t Scale For fast-growing teams, broken internal tools and paper-based tasks bottleneck growth. We build scalable digital platforms that reduce onboarding time, increase rep productivity, and elevate data accuracy—helping you grow without compromise.
Inconsistent Customer Journeys Kill Loyalty In consumer-facing industries, disconnected systems and dated interfaces lead to churn. We build unified, cross-platform digital experiences that guide users seamlessly—from first click to fulfillment—driving conversion and retention.
Backend Chaos, Frontend Friction From real-time inventory to scalable customer service, disconnected backends hurt the customer experience. We build Salesforce-integrated platforms that align operations, empower teams, and make data work across the business.
Data Everywhere, Insights Nowhere Critical data often lives in outdated systems that don’t talk to each other. We build solutions that centralize information giving teams the insights they need to move faster and smarter—cutting response times, increasing accuracy, and improving the bottom line.
Our Signature Approach

Face Mission-Critical Issues Head On

We dig deep into your business to uncover what truly needs solving, not just what’s standard in your industry. Our industry-agnostic perspective lets us apply proven ideas from other sectors, giving you fresh, effective solutions. By focusing on your goals, not assumptions, we build smarter digital products with better digital experiences that move your business forward.

  • Understand the business, not just the industry.

    Every project starts by identifying the real problem, not just repeating what’s “normal” in the sector. We ask better questions to uncover inefficiencies, user pain points, and growth barriers.

  • Challenge assumptions with a fresh perspective.

    As an industry-agnostic team, we’re not tied to legacy thinking. That means we’re able to apply insights from across sectors, often revealing smarter, more innovative solutions than expected.

  • Design around outcomes, not features.

    We focus on what will move the needle — improving performance, reducing costs, or unlocking new revenue. Every decision maps back to a business goal.

  • Choose the right tech for the problem.

    No off-the-shelf shortcuts. We pick frameworks, platforms, and tools based on what delivers long-term value and fits your operating model, not what’s trendy or easy.

  • Deliver fast, adapt often.

    We move in sprints, test early, and learn as we go. That gives you results quickly and ensures the solution evolves with your digital experience needs.

Bullhorn

See how Bullhorn improved customer support, self-service, and user experience for 10,000 staffing firms globally with a Salesforce Experience Cloud-powered hub.

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Discover how CDK Global streamlined its sales discovery process from pen and paper to a sales app that field reps can easily use on the go.

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See how American Truck Business Services created a new mobile app for 150,000 truck drivers that improved daily operations with the help of Salesforce technology.

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Explore how Digital Dental Solutions quickly delivered a scalable, HIPAA-compliant portal for dental labs with an elevated UX to keep the business running.

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Digital Dental Desktop and Mobile Application

Discover how Summit Trail Advisors streamlined operations, reduced manual tasks, and created a single source of truth with Salesforce integration.

View Case Study
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