From client portals and internal dashboards to Salesforce-integrated workflows and AI automation, LaunchPad Lab builds secure, scalable software that transforms professional services firms—boosting efficiency, improving delivery, and driving business outcomes.
We help professional service organizations streamline operations, improve client delivery, and unlock growth by building custom digital platforms—designed to match the unique demands of your industry. Whether you’re replacing legacy tools or launching something entirely new, we help you move fast—and with purpose.
Optimize internal workflows and client interactions. We modernize service delivery with web apps, mobile tools, and Salesforce-powered dashboards that reduce manual work, enhance visibility, and improve outcomes.
Scale global learning and development operations. We build multilingual training platforms and knowledge portals—integrated with Salesforce and enhanced by AI to personalize content delivery and improve engagement.
Automate placement processes and enhance self-service. We design AI-enhanced portals that match candidates, automate documentation, and sync seamlessly with platforms like to reduce overhead and boost speed to placement.
Modernize risk analysis and reporting. We use AI and automation to streamline complex calculations, reporting, and model generation—unlocking insights and operational efficiency.
Digitize client onboarding, claims, and policy management. We build custom Salesforce Experience Cloud apps with secure document handling, smart workflows, and client-facing portals that improve transparency and trust.
Streamline lead management and broker workflows. We deliver lead assignment engines, broker portals, and Salesforce-integrated CRMs that power faster deal cycles and better agent support.
Problems We Solve
Organizations globally are under pressure to do more with less—serve clients faster, operate leaner, and stand out in competitive markets. Rather than a one-size-fits all solution, building for unique workflows, data needs, and security requirements of your business can be the answer. Whether you’re optimizing internal processes or building a new client experience, we deliver digital tools that grow with your business.
| Manual case and document workflows | → | Intelligent automation and document generation |
| Siloed platforms across practice groups or departments | → | Unified Salesforce-connected systems |
| Poor client-facing portals or experiences | → | Custom UX with secure, mobile-first platforms |
| Inefficient onboarding, intake, and approvals | → | Smart forms, digital workflows, and task automation |
| Lack of integration between CRM, billing, and ops | → | Centralized systems with scalable APIs and compliance support |
projected profit from AI tooling
renewal rate from digital product lines
service response with process automation
Time is money, and client trust is everything. That’s why our approach is built to move fast, reduce risk, and deliver lasting value. We embed directly with your team to understand your business inside and out, then build custom software that enhances your operations, integrates with your systems, and elevates the experience for both your people and your clients. Our process is structured yet adaptable, ensuring every solution is purpose-built and scalable from day one.
We learn your business model, compliance requirements, and workflow pain points to identify the right solution.
Every solution is mapped and designed to the needs of your internal teams, clients, and stakeholders.
Ship value early and often—with regular demos and the flexibility to adapt as priorities evolve.
Handselect the tooling for seamless integration with your CRM for automation, reporting, and data integrity.
Replace manual processes with intelligent tools that streamline operations and scale.
Built to meet complex, industry security requirements, regulations, and compliance demands.
Post-launch, we help you grow with feature enhancements and system refinements aligned to your goals.
We start every engagement with a deep discovery phase—working closely with stakeholders across departments to understand your workflows, goals, and constraints. Our solutions are purpose-built to support how your business actually operates.
Absolutely. Integration is one of our core strengths. Whether it’s Salesforce, Heroku, or a proprietary system, we build seamless connections that unify your tech stack and streamline data flow.
We build platforms with compliance in mind—HIPAA, SOC2, financial regulations, and more. Our infrastructure, testing protocols, and architecture follow enterprise-grade security best practices.
We lead with a collaborative mindset. We’ll need decision-makers for strategic input and operational leads to ensure alignment—but we handle the heavy lifting across design, development, and product management.
We typically launch MVPs in 8–12 weeks, depending on complexity. Our agile delivery model means you start seeing value early and can scale fast without sacrificing quality.
Yes. We provide managed support and continuous improvement services—ensuring your platform evolves with your business.
We define success metrics upfront—whether it’s reducing manual hours, improving lead response time, or enhancing client engagement. Then we track, report, and iterate based on those outcomes.
Book a FREE consultation to see how custom software can drive growth and efficiency.
