Competing with FinTech
We'll share our experience and lessons learned through working with community banks and lenders. You'll learn about the competitive landscape facing local financial service firms and how to compete with online services and FinTech startups.
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Experience Shopping
Users no longer just care about the bottom line. They want an experience that suits their unique tastes and constraints.
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Lending Competition
With” nonbanks” leading in customer service, refinancing, and mortgage origination it’s time for the community lender to enter the digital space.
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Premium Puzzle
Does convenience lead to higher interest premiums? Would a consumer really pay 2.5 percent higher interest rates?
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“A custom online loan application ties the security and name of a traditional bank to the convenience of a digital method”