Getting Customers, Processor Vulnerabilities and Solving Hard Problems

Here’s what we’ve been reading recently…

Startups

How Intercom got our first customers – “…every day I’d email people to tell them about Intercom, show them what Intercom might look like for them, and hear their feedback.”

Technology

Meltdown, Spectre, and the State of Technology – This post gives a great technical, but understandable explanation of the recent Intel processor vulnerabilities.

18 exponential changes we can expect in the year ahead – Where will the trajectory of the tech world, from cryptocurrencies to Silicon Valley culture, take us in 2018?

Business

Solving Hard Problems With Simple Ideas – “If you’re going to act on a problem that is monstrously complex and uncertain, the stripped-down, rules-of-thumb response is not only good enough. It can be superior to tripping over yourself in pursuit of something that appears marginally more accurate.”

Product

Brooks Needs Runners Who Hate to Run – “Why do people run? Ideo visited shoe stores across the country and approached casual joggers. The answer was as simple as the question: Most people ran because they liked it.”

How Atlassian Built a $10 Billion Growth Engine – “We’ve had a lot of smart people who wouldn’t join the company or give us money or advise us because [our business] made no sense to them.”

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